We were too tired from traveling to complain and didn't want to sound like "ugly americans" so we just went to sleep as best we could. Hope to see you soon Best regards La réception. We especially enjoyed the old fashion feel of the hotel and room. It is a very short work to the Cathedral. There was a very strong pump on one side which I tried to swim against but I wasn't really able to as it was far too strong. Thus, indeed, at your arrival, there wasn't any places left available. Chartres was therefore a long and late drive - yet despite arriving after 11pm nothing was too much trouble. We will share you very nice comment also with our teams of the restaurant Le Georges and La Cour. :) Our restaurant is indeed very requested by clients of the hotel and also by people from the region, that's the reason why, we advise our clients to book it quite early to be sure to get a table available. The concierge, restaurant and main bedroom were stunning. See 1,394 traveller reviews, 483 candid photos, and great deals for Best Western Grand Monarque, ranked #2 of 26 hotels in Chartres and rated 4.5 of 5 at Tripadvisor. Service was excellent - multi-lingual, friendly and knowledgeable. Room included breakfast which was very good,if back would definitely stay again. Both rooms were decorated in a luxurious classical style to suit the building. In the heart of Chartres this hotel still preserves the pompe of old era while offers modern services, including valet parking on a moderate price. Our team remain at your entire disposal Have a nice day Best regards La réception, Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Very clean, with lovely bathroom (and a great bath). We advise you to taste it next time :) We wish you a nice evening Best regards La réception, Dear Madam, All the Grand Monarque team thank you for choosing Le Grand Monarque for your stay in Chartres. The hotel is comfortable with good sized rooms with all the usual facilities. The lights in Chartres are amazing, grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review Dear Madam, All the Grand Monarque team thank you for choosing Le Grand Monarque for your stay in Chartres. Check in was efficient and friendly and they had room in the hotel car park for us (10 euros a day) which was very lucky as we hadn't pre-booked. Regarding the Spa, we remind you that the information about access rate and kids not allowed is available on our website, written in your room and at the front desk. Hope to see you soon Best regards La réception, Dear Sir, Thank you for sharing your experience and for taking the time to give your feedback about Le Grand Monarque. All he did was blame the kitchen, which was absolute rubbish. Regarding your disappointment, please note that the room you booked (through Best Western website) was a for a large one (Family Room). Our valet is also at your entire disposal for any help luggages or even to park cars (if you booked the private parking). The second one, the Family room is proposed at a different rate and offer only one big space composed of a large bed and a sofa bed. We highly recommend a stay at this Grand Dame in Chartres. Facebook Twitter Instagram YouTube Blog. The food was expensive for a very poor quality. The staff was friendly and helpful. We hope to see you again next time your road will cross the city of Chartres. Maybe i shouldnt be so down on Best Western hotels, but it is not a brand I immediately associate with higher end properties. The Best Western Premier Grand Monarque Hotel & Spa is ideally located in the center of Chartres. Only four cos I can't give three and a half. As mentionned at the bottom of your booking confirmation, our private parking is on booking because of the limited number of places we have (10 euros per night, valet parking service included). Each course was beautifully prepared and delicious; the steak was cooked to perfection. The rooms and bathrooms were very clean and the beds were very comfortable. On arrival, we were shown where to park temporarily whilst our bags were taken in. Some of the rooms are equipped with jacuzi. That would be with pleasure that we would welcome you again if your road would cross our beautiful city again. When I did go into the main restaurant it was really superb; everything about it - the service, the food the wines etc. Selecting good hotels in small French towns can be a bit tricky but this Best Western in Chartres exceeded all expectations. Also a good location when you wish to visit, coming from Paris, the Mont St Michel or the Impressionnists' Giverny village and Claude Monet gardens. I will definitely come back and recommend this hotel to my friends and relatives. Indeed, what you called the "pool" is actually a relaxing bath which is part of the relaxing spaces of the Spa. :) Thank you so much for the confidence you gave us ! I would however stay here again if passing by Chartres as the food was out of this world! Excellent food and service. The separate shower was near the bathroom but separate with access from a carpeted area which also had the wardrobe. Our friends loved their room too. If arriving by car, there is a 15 minute load zone in the street next to the hotel (not out the front) and they have a man (Frederick) who helps with luggage and parks the car. We stay here from January 6-8 and I find the staff are very nice specially the woman at the reception was really accomodating and helpful when we check in during the night. Wish you a very nice evening Best regards La réception, Dear Madam, Dear Sir, All the Grand Monarque team thank you for your fidelity and for sharing with us your stay again. grand_monarque28, La réception at Best Western Grand Monarque, responded to this review Dear Madam, It was a pleasure to welcome you for this short stay in Chartres :) We're really glad that our different services had managed to offer you a very pleasant moment in our sweet home. I stayed here for one night in July after the end of lockdown just to get away from Paris for a weekend. We are very satisfied that the atmosphere of the establishment has seduced you and that you had a pleasant time in our sweet home. We hope that you will keep a great memory of Le Grand Monarque and of our beautiful city of Chartres ( and its amazing light show which will start on 27th April this year !). We rang the hotel to warn them that we weren't sure of our arrival time but they couldn't have been more welcoming or hospitable both on the phone and on our arrival at about 9.30 p.m. We were able to eat a delicious bar food type meal in the hotel at about 10.00 p.m. (Unusual for France). Felt like a luxury hotel without the luxury price tag. See you soon Best regards La réception, Jonathan M, Royal Tunbridge Wells, United Kingdom, Dear Sir, We thank you very much for your last stay in Le Grand Monarque. The prices were reasonable and the food was really good - fresh ingredients and well prepared. Do not hesitate to contact us again next time so that we could provide you the most suitable room for you. This should be sorted out for a hotel of this quality. Room was excellent, as was the service and staff, special "Merci Beaucoup!" We will probably return someday to have more time in Chartres and we'll certainly stay here. Journée d’étude, séminaire résidentiel ou semi-résidentiel : choisissez une formule entièrement sur-mesure pour faire de votre événement un moment unique. We wish you a very plesant week Best regards La réception, Dear Madam, Dear Sir, We are very glad that you've been sensitive to the charm and elegance of our sweet home. See 1,421 traveller reviews, 493 candid photos, and great deals for Best Western Grand Monarque, ranked #2 of 26 hotels in Chartres and rated 4.5 of 5 at Tripadvisor. grand_monarque28, other at Best Western Grand Monarque, responded to this review Dear Sir, Thank you so much for this very kind comment about the recent experience you had in Le Grand Monarque. Regarding the breakfast served at the hotel, indeed the price is about 17 euros for the buffet style breakfast but we also propose an expressa formula at 7 euros per person. We hope to see you again Have a very pleasant day Best regards La réception. Also the rooms are different sizes so I had a nice big room the first half of my stay then a room half the size for the 2nd half but it still did the job! Do not hesitate next time, to be in touch with our team for any information or help you may require during your stay. Several others have raved about the breakfast, and we would have to heartily agree. Worse, we went downstairs to eat and were told that the restaurant was fully booking in a rather brusque manner. The room was very cosy, the beds were super confortable (we slept like babies), the staff was very welcoming and the spa facilities were great. The bed was one of the most comfortable I ever slept in. Be sure however, that your return regarding the restaurant will be shared with the concerned service. View deals for Best Western Premier Grand Monarque Hotel & Spa, including fully refundable rates with free cancellation. If you stay I will suggest you avoid the brasserie in the hotel . It was a pleasure for our team welcoming you for 5 nights and we're also very glad you enjoyed your time here. The building is old (hey, it's Europe! We will share you very nice comment also with our teams of the restaurant Le Georges and La Cour. Gave us maps without having to ask. Navigation systems will lead you on the Place des Espars in such way that the hotel will be on your right hand side. The Best Western brand isn't always a guarantee of quality, but with the Grand Monarque, they've excelled themselves. Breakfast was very good with lots of choice. You should have requested it before being arrived and it would have been a pleasure to give you exactly the room as you wanted at your arrival. Finally, breakfast was charged at €16 each which is a bit rich, too. Service is spot-on, staff are clearly well drilled and held to very high standards in terms of expectations of greeting, information to give, questions to ask etc. Wifi was decent. Enjoy your stay. Best Western Premier Grand Monarque Hotel & Spa, Chartres – ¡Reserva con el Mejor Precio Garantizado! Next time, indeed, do not forget to book a place for our private parking before arriving ;) Thank you very much again We wish you a nice week-end Best regards La réception, very attentive, clean, helpful, cute rooms. Since the price for a Confort one (available for use of BW points) and the Family room is not the same, indeed, the additional fees concerning the category of room had been added to your bill. Best Western Grand Monarque, Chartres: See 1,431 traveller reviews, 493 user photos and best deals for Best Western Grand Monarque, ranked #2 of 26 Chartres hotels, rated 4.5 of 5 at Tripadvisor. The Grand Monarque is situated at Place des Espars, less than 10 minutes by foot away from the famous Cathedral and only few steps (just crossing the street) from the old town. The Grand Monarque hotel & spa staff, We appreciate that you take time to let such a positive advice about your stay in our hotel. We were able to book into the secure car park although space is limited - well worth it, very secure. Thank you also for sharing your experience with the internet users. Thus, we hope that you had the opportunity to admire the beautiful "Chartres en Lumières" light show and that you enjoyed it ! We are very satisfied that you had a wonderfull stay among us. Do not worry, for a next stay, all of rooms are equipped with double glazing ! We understand that the rate you booked seemed to include it and be sure that this information will be shared with Best Western Proprety. It's with a big pleasure that we discover you spent a very pleasant time here and that you felt at ease thanks to the kindness and to the attentions of our team members. Bedrooms and suites with a distinctive style Walls with elegant color variations, the peony atmospheres, sun and silver, damask, silks and embroideries from famous houses to dress windows, chairs and beds. The hotel's elegant service, nice restaurant, private garage and location in the heart of chartres, next to the cathedral, museums, and old town will make your stay unforgettable. We are very glad of this very positiv comment and we hope that indeed, you enjoyed a wonderfull stay in the hotel but also in our beautiful city of Chartres. There was a hot water pot for making tea which was very handy. No hotel gets four stars if it leaves its guests to find their own parking place. Our room was enormous and more like a suite with a lounge area which was perfect for our 11 year old to sleep in later whilst we had the biggest bed ever seen with a beautiful bathroom, complete with plush robes and upmarket toiletries. We remain at your entire disposal Have a very nice Sunday Best regards La réception, Dear Madam, Dear Sir, Be sure that your satisfaction is our priority and we are very satisfied of your feedback ! Best regards. Lovely rooms,very helpful & friendly staff,delicious food & breakfast. Our team remain at your entire disposal Have a nice day Best regards La réception, Great hotel staff so helpful absolute pleasure to stay there Very clean and ideally situated would stay there again for longer next time The hotel ouses a touch of class not exactly cheap to eat and drink but a lovely ambience, grand_monarque28, Guest Relations Manager at Best Western Grand Monarque, responded to this review Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Thank you for all these very nice comments about our commodities, staff, services. The location is very central, just across the road from the pedestrianised shopping area and a few minutes walk from the cathedral and the old town. See 1,417 traveller reviews, 490 photos, and cheap rates for Best Western Grand Monarque, ranked #2 of 26 hotels in Chartres and rated 4.5 of 5 at Tripadvisor. Guests praise the comfy beds. Staff is pretty attentive even if the young ones don't know much about what's going on around town (Saturday morning open market!). I did complain about the service and standard of food to the restaurant manager, and he gave us 2 glasses of champagne ( I did not raise my concerns to get free drinks). :) Next time, do not hesitate to taste our meals (gastronomic restaurant or brasserie) and to give us your feedback about it. It's not a huge property. Same ultra high quality, fresh unlimited superb food, silver service layout cut glass crystal glasses, but done with French style and panache!